This FIOR LLC Privacy Policy (the "policy") describes the specific policies and procedures we use to collect, utilize, disclose, share and protect your Personal Information. We refer to FIOR LLC as "FIOR", "Prosperly", "we" or "us".
Remember that your use of FIOR's Services and platforms is at all times subject to our Terms of Use Agreement which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use Agreement. Together with Terms of Use Agreement, this Privacy Policy governs your use of our platform and services.
FIOR is committed to the protection of our visitors, users and clients (also referred to as "you" or "your") privacy. We understand that keeping your information secure and confidential is critical to earning and keeping your trust. Let us be clear - we do not rent, sell or trade your Personal Information.
By using or accessing the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.
This policy describes if and how your Personal Information is shared and/or disclosed, how we collect and use other information and how we address other privacy matters -- such as deletion of your Personal Information upon request and opting-out of marketing communications. Lastly, we describe methods for contacting FIOR if you have privacy questions, comments or feedback.
Transparency is one of the best ways to earn your trust. The summary table below explains what information we collect from you and why based upon your relationship with us and as your relationship evolves with FIOR. This progression model is presented below.
"Personal Information" means your personally-identifiable information such as your name, email or mailing address, phone number, account credentials (user id and passwords), social security number, government ID numbers and other information that can be used to identify you personally.
We also collect and use other information that we obtain from your activities using our services. This includes information that you do not explicitly provide to us but which may be implicitly provided to us as part of such activities. More information on this is provided below under the Visitors use case.
The following describes in further detail the information we collect at various stages of our relationship with you.
When you visit any of our websites or download our apps, we consider you a Visitor. This section describes our privacy practices related to this use case.
We share Visitor information in an anonymized format with our marketing partners for the purpose of measuring the effectiveness of our marketing campaigns.
When you register, create a User Account on our platforms and begin using our services, we consider you a User. When you sign up for our newsletters or any of our digital communications, we also consider you a user. This section describes our privacy practices related to this use case. Keep in mind Users are also considered Visitors so this is information we collect in addition to what was described for Visitors.
We may share anonymized information that is summarized or derived from information you provide to us as explained in the table below. Anonymized information is information that does not include any personally identifiable information.
We may disclose Personal Information to third parties when required by law, regulation or by court order.
FIOR LLC uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.
Google AdWords and Google Analytics remarketing service is provided by Google Inc. We use Google Analytics to help us understand how you interact with our website and mobile app, and to improve the user experience. To do this, we share a unique identifier with Google. For information on how Google Analytics collects and processes data, as well as how you can control information sent to Google, see "How Google uses data when you use our partners' sites or apps" linked here.
You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads. You can learn about Google Analytics' currently available opt-outs, including the Google Analytics Browser Ad-On, here. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms
We use the “visitor action pixels” from Facebook Inc (1 Hacker Way, Menlo Park, CA 94025, USA, or, if you are based in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”)) on our website. This allows user behavior to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, which is why we are informing you, based on our knowledge of the situation. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy. You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes. The legal basis for the use of this service is Art. 6 paragraph 1 sentence 1 letter f GDPR. You can object to the collection of your data by Facebook pixel, or to the use of your data for the purpose of displaying Facebook ads by contacting the following address: https://www.facebook.com/settings?tab=ads.
Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA, the Digital Advertising Alliance of Canada in Canada or the European Interactive Digital Advertising Alliance in Europe, or opt-out using your mobile device settings.
For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy
Our Web site and some surveys may include Social Media Features. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features are hosted by a third party. Your interactions with these Features are governed by the privacy policy of the company providing it.
We may use the Mixpanel, Inc. ("Mixpanel") technology to perform statistical evaluations. This enables us to optimize product features, measure user behaviours and better understand how users interact with the product. Usage information and Personal Data is stored by Mixpanel and is subject to their privacy policy. As with site links and social media plugins, FIOR LLC has no control over how Mixpanel may use the collected or stored information and is therefore not responsible for their privacy practices. We recommend that you read their privacy policies carefully to better understand their practices.
We may use the calendly.com ("Calendly") technology to allow website visitors to book meetings with us. Usage information and Personal Data may be stored by Calendly and is subject to their privacy policy. As with site links and social media plugins, FIOR LLC has no control over how Calendly may use the collected or stored information and is therefore not responsible for their privacy practices. We recommend that you read their privacy policies carefully to better understand their practices.
We may use https://www.google.com/recaptcha (“reCAPTCHA”) technology to detect abusive traffic on out website and to protect the website from spam. Usage information and Personal Data may be stored by reCAPTCHA and is subject to their privacy policy. FIOR LLC has no control over how reCAPTCHA may use the collected or stored information and is therefore not responsible for their privacy practices. We recommend that you read their privacy policies carefully to better understand their practices.
We may use Functional Software, Inc. ("Sentry") technology to provide real-time error tracking for our web apps, mobile apps and games, which gives developers the insight needed to reproduce and fix crashes. Usage information and Personal Data may be stored by Sentry and is subject to their privacy policy. FIOR LLC has no control over how Sentry may use the collected or stored information and is therefore not responsible for their privacy practices. We recommend that you read their privacy policies carefully to better understand their practices.
We may use https://www.split.io/ (Split.io) technology to implement feature flags in our overall software development lifecycle. Usage information and Personal Data may be stored by Split.io and is subject to their privacy policy. FIOR LLC has no control over how Split.io may use the collected or stored information and is therefore not responsible for their privacy practices. We recommend that you read their privacy policies carefully to better understand their practices.
We may use Prismic ("Prismic") technology as content management system that houses all of our articles, images, and other content. Usage information and Personal Data may be stored by Prismic and is subject to their privacy policy. FIOR LLC has no control over how Prismic may use the collected or stored information and is therefore not responsible for their privacy practices. We recommend that you read their privacy policies carefully to better understand their practices.
We may use Render ("Render") technology as a hosting solution for our websites and technology applications. Usage information and Personal Data may be stored by Render and is subject to their privacy policy. FIOR LLC has no control over how Render may use the collected or stored information and is therefore not responsible for their privacy practices. We recommend that you read their privacy policies carefully to better understand their practices.
We may use Automate.io ("Automate IO") technology as an application integration platform that connects our business processes. Usage information and Personal Data may be stored by Automate IO and is subject to their privacy policy. FIOR LLC has no control over how Automate IO may use the collected or stored information and is therefore not responsible for their privacy practices. We recommend that you read their privacy policies carefully to better understand their practices.
We may use https://www.activecampaign.com/ ("ActiveCampaign") technology as an email service provider for our web forms, newsletters, and email marketing. To do this, ActiveCampaign tracks user data such as first name, last name, email, and phone number. ActiveCampaign also tracks user activity, such as but not limited to email opens, email clicks, and website interactions. Usage information and Personal Data may be stored by ActiveCampaign and is subject to their privacy policy. FIOR LLC has no control over how ActiveCampaign may use the collected or stored information and is therefore not responsible for their privacy practices. We recommend that you read their privacy policies carefully to better understand their practices.
We may use https://www.rebrandly.com/ ("Rebrandly") technology as a link tracking solution for our websites, services, and email marketing. Usage information and Personal Data may be stored by Rebrandly and is subject to their privacy policy. FIOR LLC has no control over how Rebrandly may use the collected or stored information and is therefore not responsible for their privacy practices. We recommend that you read their privacy policies carefully to better understand their practices.
We may use https://www.hotjar.com/ ("Hotjar") technology as a link tracking solution for our websites, services, and email marketing. Usage information and Personal Data may be stored by Hotjar and is subject to their privacy policy. FIOR LLC has no control over how Hotjar may use the collected or stored information and is therefore not responsible for their privacy practices. We recommend that you read their privacy policies carefully to better understand their practices.
FIOR allows you to delete your account. Please email legal@prosperly.app to request that your account is deleted.
We will retain information on deleted accounts as required for legal and security purposes.
Like many companies online, we use services provided by Google, Facebook and others companies that use tracking technology. These services rely on tracking technologies – such as cookies and web beacons – to collect directly from your device information about your browsing activities, your interactions with websites, and the device you are using to connect to the Internet. There are a number of ways to opt out of having your online activity and device data collected through these services, which we have summarized below:
If you request to be added to our Opt-out lists, we will keep your Personal Information on those Opt-out lists until you request to be removed from such lists. We allow you to Opt-out of the following:
Promotional or Product Notification eMails
Physical Mailings
For opt-out requests, please find contact information under "Privacy Questions, Comments or Feedback?" below.
FIOR keeps business records, including emails you send to us, for seven (7) years to meet our regulatory compliance requirements. This includes any email you send to our privacy, security or support teams.
Our services and data are hosted in the United States and are intended for individuals located within the United States.
To exercise any of your rights described below, please find contact information under "Privacy Questions, Comments or Feedback?" below.
We are providing you this notice under Nevada state law. You may be placed on our internal Do Not Call List by contacting us.
In addition to contacting us, Nevada residents can contact the Bureau of Consumer Protection, Office of the Nevada Attorney General, in writing at 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; by calling (702) 486-3132; or by emailing: BCPINFO@ag.state.nv.us.
Under Vermont law, we will not share any Personal Information we collect about Vermont residents with third parties, unless the law allows.
Effective January 1, 2020, the California Consumer Privacy Act ("CCPA") provides a number of rights to California consumers. For a full description of your rights under the CCPA, please see Appendix A.
FIOR is not directed to individuals under the age of thirteen (13), and those children should not provide Personal Information through our websites or applications. We do not knowingly collect information from children under 13 without parental consent. For more information about the Children's Online Privacy Protection Act (COPPA), visit the Federal Trade Commission website.
FIOR may change this Privacy Policy from time to time. Laws, regulations, and industry standards evolve, which may make those changes necessary, or we may make changes to our Services or business. We will post the changes to this page and encourage you to review our Privacy Policy to stay informed. If we make changes that materially alter your privacy rights, we will alert you to changes by placing a notice on the FIOR website at https://www.prosperly.app/privacy-policy, by sending you an email, and/or by some other means. Please note that if you've opted not to receive legal notice emails from us (or you haven't provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them.
If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.
Please contact us
Attention: Privacy Team
FIOR
PO Box 1033
New York, NY 10028
Call us at 917 722 8781
Visit us at www.prosperly.app
Email us at legal@prosperly.app
*Note that the Privacy Team may not respond to automated requests or other requests that do not appear to be legitimate in nature.
The CCPA provides certain rights to California residents.
Broadly speaking, the CCPA grants California residents the following rights:
a right to request that a business disclose the personal information that the business collects, uses, discloses and sells;
a right to request that a business delete the personal information that the business has collected from them;
a right to opt out of having their personal information sold by a business; and
a right not to receive discriminatory treatment by a business for exercising their rights under the CCPA.
The chart below describes the categories of personal information FIOR has collected over the past 12 months, as well as the categories of sources from which the information was collected, the business purpose for which the information is collected, and the categories of third parties with whom FIOR shared personal information.
Please note that we also disclose the types of information we collect earlier in our Privacy Policy. However, the CCPA requires that we provide this information with reference to certain categories described in the CCPA and so we are restating the information here.
Note that we do not collect education or biometric information.
(Y) Most of the information personal information we have is provided by you either (a) through our website, including information you enter into our web site as well as information provided by your web browser or device, or (b) when speaking to a FIOR customer service agent. (SP) We receive information from service providers who help us provide services to you. (TP) In some instances, we purchase information from third parties. For example, we may purchase addresses for direct mail campaigns and sales leads from referral partners.
We share the information described above with service providers to the extent necessary to provide the services you have requested and for the business purposes described above.
FIOR does not sell any consumers' personal information. We have not sold consumers' information in the past 12 months.
If you have a FIOR account:
Fill out an online request form
You will need to provide your full name, phone number, and email so that we can locate you and authenticate your identity. If you previously had a FIOR account, please provide the email and phone number you used to log into your dashboard.
We will authenticate your request by matching the information you provide against any information we have collected about you. In certain circumstances, if we believe it is necessary to authenticate your request and protect the security of your information, we may require additional information.
You may use an authorized agent to submit a request on your behalf. To do so, the authorized agent must provide a copy of your written authorization to legal@prosperly.app along with a certification that such authorization or power of attorney has not been revoked and remains in effect. You will also be required to verify your identity directly with us.
If you have any questions about your rights under the CCPA, please contact legal@prosperly.app